I am sending you this email to share my gratitude for the professionalism and caring nature exhibited by Alan H., my parent's case worker. In April, my father passed away and Alan made an extremely stressful time easier. My wife and I, as well as my sister, live in the northeast which makes proper care giving nearly impossible from such a long distance. Alan ensured that all the funeral arrangements were taken care of, and allowed us to deal with our grief and sorrow, and not have to focus on the funeral details.
Sincerely, Larry P. 2009 |
Dear Bonnie - I write to thank CareSource for the splendid effort and performance put in by Paulette on their behalf at Westside Regional Medical Center yesterday, 11/18/2008.
My mother, who is ninety five years old, was not responding to her Caregivers and not moving around. The Caregivers and Paulette made the correct decision to have her taken to Westside Regional Medical Center for a complete check out. Within minutes of my mother's arrival at the hospital, a daughter and her husband and her eldest brother arrived at the hospital. Later arrivals were (another) son, his wife, her Granddaughter and her great grandson.
Paulette immediately understood the implications of what might follow and took charge of the situation. She made arrangements for each family member to go into the emergency room with her, one at a time, and for each to spend a few private moments with our mother. This was very comforting to my mother and very much appreciated by my family.
The family is extremely grateful and thankful for Paulette's time and patience; she did not leave until my mother was returned at 7.45p.m.
Once again we thank Paulette and CareSource for a job well done.
Regards
Deanne N. 2008
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Stella - I thank you for your patience and your guidance when I couldn't see the forest through the trees. But I feel that you truly had a heart and although I was one of many people for you to be responsible for. I think of you as someone who was there to offer me a helping hand to get me where I am today. Thank you.
Diana B. 2008 
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| Stella -
I thought you did a great job with the Peter N. case. Thanks so much for being there and being so prepared.
Claudia B. 2007 |
| Thank you so much for your continued help. I found it emotionally draining and stressful, but without you wonderful caring people I couldn’t have managed. Thanks again.
Roberta N. 2004 |
| TO ALL -
Aunt Helena was fortunate to have had the care and concern of your staff. I particularly want to tell you what a very special person Marc is. His warm personality, kindness, and understanding, along with the “right instincts” in dealing with sick, elderly people add to his professional qualifications another dimension that I found remarkable. Again, thank you.
Florence C. 2002 |
Dear Michelle - Thank you again for coming to meet with my mom. It was really a pleasure to watch you in action and I have complete confidence that you and your agency can help with whatever she may need in the future.
Sue P.
2001
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| Aunt Grace could have been treated as just another case, but because she was fortunate to have you as her care manager, she was treated with the kindness and sensitivity that one would accord a relative, and we’re sure she felt that.
Gratefully and with affection,
Linda & Len A. 2000 |
Dear Marc - We feel that you are an exceptional person - having the desire to look beyond the present state of an elderly person and see what he or she was like in the past is a rare quality. Aunt Grace was treated with the kindness and sensitivity that one would accord a relative.
Linda and Len A.
2000 |
| Knowing that my mother is safely in an
excellent ALF, and you have so capably handled the business
of selling her antiques her condominium I realize how
fortunate I was to be introduced to your excellent
organization. I would not hesitate to recommend, without
reservation, CareSource to any
of my friends, or anyone. Roger E.
1999 |
| I just want to thank all of you for your all around
excellence and reliability in the care and handling of my
family. It's been a long round trip, hopefully this closes
the circle. Only time will tell, but we know that any
problems that may arise will be addressed by a caring,
highly competent and reliable team. We cannot express our
gratitude for this. Karen M.
1999 |
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At the suggestion of Detective Roubicek of the Fort
Lauderdale Police Department, we asked the court to appoint
Knyvett Lee as my Aunt Dotty's guardian. Knyvett took both a
professional and personal interest and was very good at
keeping us informed. I would highly recommend Knyvett's
services. Knyvett is extremely professional, but her
professionalism does not stand in the way of personalism.
Linda N.
1995
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I truly don't know what I would have done if you hadn't been brought into my, and my mother's, life. You believed me and were able to change the guardianship so that now I had an ally in helping my mother. You built a relationship with her and thanks to you she was placed in a facility where her physical and psychological needs were cared for. It goes without saying that I would recommend you and your services without hesitation. They don't come better than you.
Ina Rae K.
1995
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| CareSource is excellent and I am thoroughly pleased with Knyvett. She has done an excellent job straightening out the details. My father is happy to be home.
Marlene C.
1995 |
| Thank you for your help. You found out for us what would have been very expensive for a lawyer to arrive at the same place. Working with people like Susan is heartbreaking. It is wonderful that they have an advocate.
Gloria S.
1993 |
